FAQs
1. What types of products do you offer?
We offer a wide range of stylish clothing and fashion jewelry for women. Our collections include elegant dresses, trendy outfits, statement necklaces, earrings, bracelets, rings, and more.
2. Are your products handmade or mass-produced?
Many of our jewelry pieces are handcrafted with care and attention to detail. We also curate select items from trusted suppliers to ensure quality and uniqueness in every collection.
3. How do I place an order?
Simply browse our website, add your favorite items to the cart, and proceed to checkout. Follow the instructions to complete your purchase securely.
4. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options at checkout.
5. How long will it take to receive my order?
Shipping times vary based on your location and the product's availability. Typically, orders are processed within 1–3 business days and delivered within 5–10 business days.
6. Do you ship internationally?
At the moment, we primarily ship within [insert your region, e.g., the United States]. For international orders, please contact us directly at Charmingdesignslax@gmail.com to check availability.
7. Can I track my order?
Yes! Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can follow your package’s journey.
8. What is your return/exchange policy?
We accept returns or exchanges within 7 days of delivery for unused items in original condition. Please refer to our full Return Policy page or contact us for assistance.
9. What if I receive a damaged or wrong item?
We’re sorry for the inconvenience! Please email us at Charmingdesignslax@gmail.com with your order number and a photo of the item. We'll resolve the issue promptly.
10. How can I contact customer support?
For any questions or concerns, feel free to reach out via email at Charmingdesignslax@gmail.com. We’re here to help!